Managed IT Services
Rapidly advancing technology and the dynamic business landscape create unique challenges for many organizations today. Complex hardware configurations, disparate systems, emerging communication trends, cloud computing, security threats, regulatory requirements, and scarcity of technology talent are only a few of the issues growing companies must tackle.
Real-time Monitoring & Alerts
We monitor your systems activity in real-time. We can monitor and manage computers, servers, networks, door access systems, and security cameras. With automated alerts and thresholds for different device types, we have full visibility into device or group behaviors that keep us two steps ahead of any looming incidents.
IT Automation
We are able to automate manual and repetitive tasks by setting IT automation profiles and assigning them to different devices and/or end-users. We are able to trigger remediation steps based on threshold settings allowing for no-contact resolution to some issues.
Patch Management
We manage all OS patches for Windows and Mac and also automate software installation, patching and updates for a wide range of software. WE can create sets of applications for installation on new PC’s to help reduce setup and launch times.
Advanced Remote Service
Our remote management application allows us to remotely manage tasks, services, and commands. We are able to uninstall applications, run scripts, install patches, and manage your devices without having to be on the machine. In instances where we need to do remote work, we are capable of remoting into a machine and performing tasks as your watch.
Software & Licensing
Through out Managed Services, MasseyMedia IT ensure that your software is installed, up-to-date, and licensed properly. From Office 365 and Google Workspace to Accounting packages and other business-specific software, we have you covered.
Reporting and analytics
With a database of your computers, network, and other devices, we are able to produce reports that help keep you on top of your IT systems. Expiration reports, resource overages, etc can be reported.
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Take Control of Your IT—Partner with MasseyMedia IT Today
Don’t let IT challenges hinder your business growth. With MasseyMedia IT’s Managed IT Services, you gain access to real-time monitoring, automated patch management, advanced remote support, and expert software management—all customized to meet your unique business needs.
Serving Lufkin and the broader East Texas region, our dedicated team is ready to provide proactive, cost-effective IT solutions that keep your operations running smoothly.
Contact Us 24/7
(936) 225-4705